Shipping Info

SHIPPING INFORMATION-CANADA
Canadian customers may opt to have their orders shipped via Priority, Standard, or Rush methods.
Merchandise Standard Priority Rush
Subtotal UP TO 21 DAYS“ 3-5 DAYS‘ 2-3 DAYS‘
*Once order clears customs
$0 » $99.99 $7.95 $7.95 $28.00
$100.00 + $12.95 $12.95 $28.00
Standard shipping is via the US. and Canadian Postal Service. A fee of approximately
$8.50 is also charged by Canada Post in addition to the duties and taxes.
- Priority and Rush shipping are provided by our partner Landmark Global Commerce.
Orders ship through Landmark Global, and all duties and taxes are paid to them prior to delivery. There are no additional fees for this sen/ice. When your order ships from our facility you will receive a shipping confirmation from Venus. The e-mail will contain a link to the Landmark Global Commerce website as well as details regarding your order. You will need to click on the link to prepay your duty and taxes. Once this has been completed your order will be on the way!
All duties and taxes are the responsibility of the customer. Duties and taxes are not collected by Venus, nor are they included in the order total.
- Orders over $400 will require a signature for delivery, in addition UPS holds the right to require a signature for packages they feel cannot be delivered safely.

 

SHIPPING INFORMATION - INTERNATIONAL

Orders shipping outside the US and Canada (or US Territories) ship via International Rush.
Delivery is typically within10-14 business days. Shipping and handling is $10, and all duties and or taxes are the responsibility of the customer and are not collected by Venus, nor are they included in the order total.

 SHIPPING INFORMATION - U.S

Standard orders shipping to the U.S. will ship within business day. Overnight and 2-day air orders placed by 5pm EST will ship the same day. All shipping timeframes are subject to stock availability and credit card authorization and verification


Merchandise Subtotal Standard

4 - 7 DAYS
$0 - $99.99 $7.95
$100.00 + $12.95

Express: US only, no PO boxes. Add $6 to standard rate. Order arrives in 2 business days

Overnight: US Only, no PO boxes. Add $15 to standard rate. Order arrives in 1 business day.

Express and Overnight service is not available to PO Boxes, APO/FPO addresses, Alaska, Puerto Rico, Guam, and the US Virgin Islands.
Orders over $400 will require a signature for delivery, in addition UPS holds the right to require a signature for packages they feel cannot be delivered safely.

SALES TAX INFORMATION

Companies selling over the internet and via catalog are subject to the same sales tax collection requirements as other retailers. To the extent that we are required by law, items are charged sales tax per the tax laws applicable to deliven/ location. This is subject to change according to state updates. For shipment to all other states, you may be obligated to remit sales tax directly to the state. Please check with your State Department of Revenue.

PLACE AN ORDER DNLINE

Add items to your shopping cart and go to checkout. At checkout you may select shipping options, gift options, payment methods, and enter your billing and shipping addresses. We also need an email address and daytime telephone number. This is where you would also enter any promotional offers or gift card information you may have. You will have an opportunity to review your order and make any necessary changes before submitting the order for processing.

After you have submitted your order, you will receive a pop-up confirmation that the order has been submitted. Once it is entered into the system you will receive an email confirmation with the order number and a summary of the order itself. It is a good idea to keep this email for by our records.

When your order has shipped from our warehouse you will receive a second confirmation. This will included any tracking information you may need (if the shipment method chosen is one that provides such information). For standard shipping to the US, delivery is usually within 5-7 business days.